Clear And Fair Refund Terms

This Refund Policy explains when CodericStudio may issue a refund, when payments are non-refundable, and how milestone-based work is treated once development has started.

When Refunds May Be Approved

Refunds are only considered if we fail to deliver due to our own side.

A refund may be considered only if CodericStudio is genuinely unable to build the agreed project or a major delivery failure happens directly because of our side, our internal process, or our technical non-performance.

Any approved refund decision depends on the actual completed work, project stage, paid milestones, resource usage, and whether the failure was caused by us rather than client-side delay, scope drift, missing inputs, or third-party constraints.

Non-Refundable Cases

Client-Side Delay Or Mistake

No refund will be issued if the project is affected by delayed content, missing approvals, invalid credentials, client-side changes, or any issue caused from the client side.

Completed Milestones

Once a milestone is completed and the next milestone has started, the previous milestone amount will not be refunded.

Used Work Output

If strategy, design, code, or deployment work has already been delivered, reviewed, or used, that completed portion remains billable.

Milestone Structure

Stage-Based Billing

Payments are tied to milestones, which means each approved and completed stage is treated as earned work for planning, execution, and delivery time already invested.

Scope Changes

Extra Requests Are Separate

Refunds do not apply to disagreements created by new requirements, redesign demands, or scope expansion beyond the approved work plan.

Final Review

Case By Case Review

If any refund concern arises, we review delivery records, approvals, milestone status, communication history, and actual cause before making a decision.

Important Refund Rules

Completed work and old milestones are not rolled back after progress has moved ahead.

If the next milestone has already begun, the older completed milestone is treated as locked and non-refundable. This applies even if the client later pauses the project, changes direction, or no longer wants to continue with the original plan.

Our aim is to keep the refund policy fair for both sides: we remain accountable for our own delivery failure, but the project effort, completed work, and previously approved milestone stages cannot be reversed because of client-side decisions or avoidable delay.

Refund Possible

Only when we are unable to deliver because of our own fault or failure.

Refund Not Possible

When the issue is caused by client delay, new changes, missing approvals, or already completed milestones.

Need Clarification?

Please review the approved scope, milestone plan, and communication records before raising a refund request.

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